Our Practice

Our Vision

“To be the Vet of choice for the Ballarat Community, through recognition of outstanding service and skills to our community”.


Our Mission

“To achieve this our mission is to constantly strive to offer outstanding, caring professional medical and surgical treatment, by always appreciating that every client / patient is an individual with different needs and wants, but ultimately all have come to us to be heard and seek the best advice and treatment to achieve optimal health and well-being for their pets”.

Our Values

  • We believe the value of another life is paramount, therefore: every day we will strive to preserve and improve the quality of the lives we come in contact with.
     
  • Our actions and success will be measured on the ability of us achieving this outcome.
     
  • We respect and value above all everyone who can benefit from the use of our skills and services.
     
  • Our values are built on the highest standards of ethics and integrity.
     
  • We have an ethical responsibility not only to our patients and clients, but also to our staff and the Ballarat community in which we live.
     
  • We will constantly seek out and identify the needs of our patients and clients and will devout our resources to meeting those needs.
     
  • Constantly upholding our values and achieving our goals – depends on a focused team that unitedly believes in integrity, knowledge, imagination, skill, diversity and commitment.
     
  • We believe in our team and for them we will constantly strive to create an environment of mutual respect, trust, honesty and opportunity, rewarding initiative, commitment and performance, whilst constantly being aware and responsive to the needs of changing lives and their families.
     

Your Pet, Your Vet and You.